Health Service
Delivery
The health products and technologies (HPT) systems are integral to the delivery of health services. By strengthening service delivery mechanisms, countries can ensure equitable access to quality healthcare services, enhance the utilization of health products and technologies, and ultimately improve health outcomes for their populations. Access to quality HPT promotes quality care, enables diagnostic and treatment capabilities, supports preventive interventions, facilitates emergency response, and fosters capacity building efforts, contributing to improved health outcomes and advancing progress towards universal health coverage.
FSW Consulting supports Government Ministries and Departments of Health, and collaborating non-governmental organizations (NGO’s) to identify and strengthen specific aspects of service delivery as they impact health products and technologies systems and services. Areas of focus for FSW Consulting include;
- Availability and access: ensuring that health products and technologies are accessible to the population, reaching hard-to-reach and underserved communities with essential medical supplies, pharmaceuticals, and equipment.
FSW Consulting uses its global experience to invoke and guide on modern distribution technologies to ensure that health products and technologies are available where they are needed most.
- Quality assurance: ensuring that patient safety and product quality are prioritized in service delivery. Healthcare facilities are responsible for adhering to quality standards and regulatory requirements for the procurement, storage, and use of medical supplies and equipment.
FSW Consulting guides on strengthening pharmacovigilance systems for medicines. We emphasize and build capacity on proper storage conditions, inventory management practices, and adherence to clinical guidelines.
- Appropriate use: ensuring that rational utilization of health products and technologies is maintained. Healthcare providers educate patients on the proper use of health products and technologies, ensuring adherence to treatment protocols and regimens.
FSW Consulting helps in the promotion of and creatively designing models of patient engagement and empowerment. We emphasize on encouraging individual patients and caregivers to actively participate in their healthcare and adhere to prescribed therapies.
- Integration of technologies into care delivery: facilitating the integration of health products and technologies into clinical practice. Healthcare facilities adopt innovative technologies and medical devices to enhance diagnosis, treatment, and patient care.
FSW Consulting partners with trainers and training institutions to build capacity for strengthened healthcare providers’ proficiency in using health technologies effectively, maximizing their impact on patient outcomes.
- Supply chain system monitoring: ensuring that performance of health products and technologies system is monitored, evaluated and reported.
FSW Consulting builds capacity for routine data collection, reporting, and analysis of health commodities data to adequately inform evidence-based decision-making, resource allocation, and policy development to improve the efficiency and effectiveness of health products and technologies systems.
- Community engagement: engaging communities in healthcare decision-making promotes the appropriate use of health products and technologies. Community members can provide valuable insights into their healthcare needs and preferences, feedback on the accessibility and effectiveness of health products and technologies, and also support distribution in the last mile.
FSW Consulting guides community members to co-create strategies of strengthening integration with the community engagement structures so that the health systems are responsive to the needs and priorities of the population, thereby enhancing the uptake and impact of health products and technologies.